Frequently Asked Questions

New Clients

  • Please arrive 10 minutes early to your class. For safety reasons, we do not permit clients to enter class late. If there is a waitlist, we release spots to the clients at the start of class.

  • For the safety and hygiene of our clients and staff, we require socks be worn at all times in the studio. Please bring your socks (grip socks are recommended, you can also purchase these in the studio), plus water and a small towel.

  • 300 Campbell Parade, North Bondi, NSW, 2026.

  • Beginner Bern, Bern & Breathe, Yin Yoga Bern and Semi Private’s are suitable for beginner level clients.

  • Signature Bern, Power Bern, Barre Bern, Power Yoga Bern and Semi Private’s are the most challenging classes and are suitable for intermediate to advanced clients.

  • Up to 12 weeks pregnant you may attend all Body By Berner classes, as long as you have been previously doing Pilates and Yoga exercise. From 13 weeks you may attend Prenatal Bern, Prenatal Yoga Bern, Yin Yoga Bern, Beginner Bern and Semi Private classes.

  • Bern Baby Bern, Prenatal Bern, Prenatal Yoga Bern, Yin Yoga Bern, Beginner Bern and Semi Private’s are suitable for postpartum clients.

  • You may attend a group class while injured if you have received permission from your doctor or health care practitioner. Please be mindful that our group classes are not specifically designed for injury rehabilitation. Ensure that you let your teacher know of any injuries you may have before class. If there is any concern, discomfort or uncertainty it is recommended not to participate in a group class setting.

Booking & Cancellations

  • You can book directly into the group classes via Book a Bern on the website.

    Clients can see and manage their bookings through the Momence portal.

    We ask that all clients manage their own class bookings through these online systems.

    Please ensure that you have turned on your notifications in your Momence account to stay up to date with any class or waitlist changes.

    Unless you are a previous client, an initial consultation is required prior to attending a Semi Private session. These sessions include individual client programming, based on your body and specific needs, therefore an initial assessment is needed.

  • The introductory offer entitles new clients to 3 mat classes for $90 over a 2 week period. The two week period begins from the date of your first booked class and extensions are not available unless injury or illness can be proven from a doctor's certificate.

  • Please treat the waitlist like you are booking a class. When a class is full, you can book yourself onto the waitlist. Clients will be placed into the class up to 8 hours before the start time of class – check your online Momence account to confirm if you’ve been placed into class. If you are on the waitlist, but know you won’t make it to class, please remove yourself from the waitlist via Momence!

    Spots will be given to waitlisted clients at the studio at the start of class if there is a no-show. Spots will be given to waitlisted clients at class start time. If you book your spot in advance, make sure to arrive prior to class start time to guarantee your spot.

  • Plans change! If you book into class and are unable to attend, you may cancel your session up to 18 hours prior to start time with no charge. After this, you will incur a late cancellation fee of $20, or no show fee $25 (prepaid accounts will lose a class).

    Private sessions will not incur an additional late cancellation or no show fee, but late cancel and no show sessions will be forfeited.

  • If you fail to cancel a class, members will be charged $20 for late cancellations and $25 for no shows. Prepaid pack, Casual and Intro offer clients will forfeit their session.

  • ​​Memberships may be paused or canceled 8 weeks after start date, following this you must provide 7 days notice to pause or cancel your membership. Please email studio@bodybyberner.com to arrange this.

General

  • The best way to reach the studio is via email studio@bodybyberner.com

  • Yes, there is a number of free 30 min to 2 hour press parking in surrounding streets. We recommend allowing yourself 5-10 minutes to find a parking spot as North Bondi can get busy.

  • Yes, email studio@bodybyberner.com to organise.